The Scaling Paradox
Companies like Google, X (Twitter), Spotify, and Atlassian have created very popular and brilliant product lines, and often embody Agile, DevOps, and software architecture best practices. Yet, the quality of their products has witnessed noticeable erosion. It’s called the Scaling Paradox, and a large degree of it is an unavoidable byproduct of scale and success, but some organizations handle it much better than others.